Your privacy matters to us. This Privacy Policy explains exactly what personal data pinasbet collects, why we collect it, how we use it, and the rights you have as a Filipino player under Philippine data protection law.
Privacy at a Glance
These highlights summarise our key privacy commitments. They do not replace the full Privacy Policy below, which all pinasbet account holders are required to read.
All data transmitted between your device and pinasbet is protected by industry-standard 256-bit SSL encryption. Your personal details and payment information are never sent in plain text.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, and request deletion of your personal data held by pinasbet at any time.
pinasbet does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely for the purposes described in this Privacy Policy.
Personal data is stored on secure, access-controlled servers. Payment card details are never stored on pinasbet infrastructure and are processed exclusively through certified payment gateways.
pinasbet uses cookies to improve your experience and for analytics purposes. You can manage your cookie preferences at any time through your browser settings.
pinasbet operates in compliance with both PAGCOR regulatory requirements and the National Privacy Commission (NPC) guidelines applicable to online gaming operators in the Philippines.
This Privacy Policy ("Policy") is issued by pinasbet ("pinasbet", "we", "us", "our"), the operator of the online gaming platform accessible at pinasbet.net. This Policy describes how pinasbet collects, uses, stores, shares, and protects the personal data of individuals ("you", "your") who access or use the pinasbet platform, including registered account holders, visitors, and any person who interacts with our services. By registering a pinasbet account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
pinasbet is an online gaming platform licensed and regulated under the Philippine Amusement and Gaming Corporation (PAGCOR) framework, offering casino games, live dealer tables, slot titles, bingo rooms, and sports betting to eligible Filipino players. pinasbet operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
For the purposes of this Policy, pinasbet acts as the Personal Information Controller (PIC) in respect of the personal data it collects directly from users of the platform. Where pinasbet engages third-party service providers to process data on its behalf, those providers act as Personal Information Processors (PIPs) and are bound by data processing agreements consistent with RA 10173.
Registered with the NPC: pinasbet has registered its data processing systems with the National Privacy Commission of the Philippines as required under RA 10173 and NPC Circular No. 17-01.
pinasbet collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include the following:
pinasbet does not collect sensitive personal information as defined under RA 10173 (such as health data, political affiliations, or religious beliefs) unless specifically required for responsible gaming assessments and only with your explicit consent.
pinasbet collects personal data through the following channels:
pinasbet uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Identity, contact, and age verification data |
| Identity verification (KYC) | Government ID, date of birth, address |
| Processing deposits & withdrawals | Financial data, transaction history |
| Fraud prevention & AML compliance | Identity, financial, and technical data |
| Providing customer support | Contact data, support interaction logs |
| Responsible gaming monitoring | Gaming behaviour, session data |
| Platform improvement & analytics | Technical and behavioural data |
| Regulatory reporting to PAGCOR / AMLC | Identity, financial, and transaction data |
| Sending account notifications | Email address, mobile number |
| Marketing communications (with consent) | Email address, mobile number, gaming preferences |
pinasbet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.
Under the Data Privacy Act of 2012 (RA 10173), pinasbet processes your personal data on the following legal bases:
pinasbet does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third-party service providers engaged by pinasbet are required to process personal data only on pinasbet's documented instructions and in accordance with data processing agreements that impose obligations consistent with RA 10173.
Cross-Border Transfers: Where personal data is transferred to service providers located outside the Philippines, pinasbet ensures that appropriate safeguards are in place, including contractual clauses approved by the NPC, to protect your data to a standard equivalent to RA 10173.
pinasbet uses cookies and similar tracking technologies on its platform to enhance your user experience, maintain your session, and collect analytics data. The types of cookies used by pinasbet are as follows:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the pinasbet platform. For detailed information on the specific cookies used, please refer to our Cookie Notice available within the platform settings.
pinasbet retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with pinasbet's data disposal procedures.
As a data subject under the Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by pinasbet:
To exercise any of the above rights, please contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy. pinasbet will respond to all verified data subject requests within fifteen (15) business days of receipt.
Identity Verification Required: To protect your privacy, pinasbet will verify your identity before processing any data subject request. You may be asked to provide a copy of a valid government-issued Philippine ID before your request is actioned.
pinasbet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While pinasbet takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your pinasbet login credentials and for notifying us immediately if you suspect unauthorised access to your account.
The pinasbet platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations applicable to casino-style online gaming. pinasbet does not knowingly collect personal data from individuals under the age of 21.
If pinasbet becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered a pinasbet account, please contact our Data Protection Officer immediately using the details in Section 14.
Age Verification: pinasbet conducts mandatory age verification for all new account registrations. Providing false information about your age during registration is a violation of the pinasbet Terms & Conditions and may constitute fraud under Philippine law.
The pinasbet platform may contain links to third-party websites or services, including payment gateway portals and game provider interfaces. This Privacy Policy applies solely to the pinasbet platform and does not extend to any third-party websites or services that you may access via links on the platform.
pinasbet is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of pinasbet, particularly the privacy policies of payment providers such as GCash and PayMaya.
pinasbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. The effective date of the current version of this Policy is displayed at the top of this page.
Where changes to this Policy are material — meaning they significantly affect your rights or the way we process your personal data — pinasbet will provide advance notice to registered account holders via email or an in-platform notification prior to the changes taking effect. For minor or clarificatory changes, the updated Policy will be published on this page without prior notice.
Your continued use of the pinasbet platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree to the updated Policy, you must cease using the platform and may request account closure by contacting our support team.
pinasbet has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact our DPO using the details below.
Data Protection Officer — pinasbet
Email: [email protected]
General Support: [email protected]
Please note that all contact details above are provided as plain text for reference only and are not clickable links. For the fastest response to account-related queries, we recommend using the live chat feature available after your pinasbet login.
If you are not satisfied with pinasbet's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available through official Philippine government channels.
Response Commitment: Our DPO team acknowledges all data privacy enquiries within two (2) business days and aims to provide a full response within fifteen (15) business days. Complex requests involving data access or erasure may take up to thirty (30) business days.
Your data is protected, your privacy is respected, and your gaming experience is backed by PAGCOR regulation. Join the pinasbet community and enjoy slots, live casino, bingo, and more — safely and securely.
21+ only. Play responsibly. PAGCOR-regulated. By using pinasbet you agree to our Privacy Policy and Terms & Conditions.